Why Choose BIG
Personalized Service
Personalized Service
Personalized Service
At Ballentine Insurance Group, we believe in providing personalized service to each of our clients. We take the time to understand your unique needs and recommend the best insurance solutions to meet them.
Competitive Pricing
Personalized Service
Personalized Service
We work with multiple insurance carriers to ensure that our clients receive the best coverage at the best price. Our team will shop around and compare rates to find you the most competitive pricing.
Expert Advice
Personalized Service
Expert Advice
Our team of insurance experts has over 50 years of combined experience in the industry. We are here to answer your questions, provide advice, and guide you through the insurance process.
Ballentine Insurance Group
Established in 2018 by Bret Ballentine in the heart of Downtown Lee's Summit, Ballentine Insurance Group (BIG) was built upon the foundation of steady commitment to exceptional customer service. Since our inception, we have adopted a deliberate and measured approach to growth, always keeping the needs of our customers at the forefront of our operations.
Led by Bret and his dedicated team, BIG operates with a mindset akin to that of a seasoned batter in a high-stakes game. In the insurance industry, securing a bid at a success rate of 35% is considered All-Pro level. Initially, the realization that losing bids at a 65% rate was challenging for Bret and his team. However, this only fueled their determination to excel.
At BIG, every win represents more than just a successful bid – it signifies the culmination of time, effort, and energy invested in earning the trust and loyalty of our valued customers. Each victory is a testament to our relentless pursuit of excellence and our unwavering commitment to building lifelong relationships with those we serve.
Experience the BIG difference today and discover what sets us apart in the world of insurance
Pete Carroll
Pete embarked on his insurance journey with Farmers Insurance in 2017, bringing a wealth of knowledge and dedication to his role. Joining Ballentine Insurance Group (BIG) in 2018 as Office Manager, Pete swiftly ascended to the position of Agency Director. In this pivotal role, Pete leads our team of Agents and spearheads our customer support and retention efforts.
With an unwavering commitment to excellence, Pete has consistently maintained an industry-leading retention ratio, boasting an annual average of over 93%. His passion and experience have been instrumental in driving our team's success and ensuring our valued clients feel the BIG difference.
Meet Pete, the driving force behind BIG's commitment to exceptional service and customer satisfaction.
